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Have questions about your order or a general inquiry?
Standard Shipping - Continental US | Orders $75+ | FREE |
Standard Shipping - Continental US | Orders under $75 | $6.99 |
Shipping to AK, HI, or PR | All Orders | Please call |
International Shipping | All Orders | Please call |
APO/FPO Shipping | All Orders | Please call |
All orders placed during the busy holiday season will be shipped by 12/8/24. We have extended our 30-day return window so any orders placed by 12/8/24 can be exchanged or returned through 1/31/25. You will receive shipping updates by email or can always reach out to us at hello@oka-b.com. |
International and overseas shipping is available for non-continental US customers. Items will be declared at their retail value, and customs fees/taxes will be the responsibility of the customer. Please call Customer Support at 1.800.443.6573 to place an order.
We make your shoes by hand, especially for you, as soon as we receive your order.
Please allow up to 5 business days for production and order processing before your order is shipped - during our busiest seasons please allow up to 10 business days. "Business Days" exclude Saturday and Sunday. During our peak season (May - September) processing may be delayed due to higher than normal order volume.
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Our Customer Support team is available to answer any questions or help you find the perfect style.
1.888.730.8974
(9 am - 5 pm ET, Mon - Fri)
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